Frequently Asked Questions – Move-In / Move-Out Cleaning

General FAQs

Q: What is included in a move-out cleaning service?
A: A move-out cleaning typically includes dusting, vacuuming, bathroom scrubbing, kitchen cleaning, appliance deep cleaning, and baseboards. Add-ons like carpet shampooing and inside windows may also be available.

Q: What is included in a move-in cleaning service?
A: A move-in cleaning ensures your new home is sanitized and fresh. It usually covers kitchens, bathrooms, appliances, and all living spaces before you unpack.

Q: Do I need move-out cleaning if I already cleaned myself?
A: Professional cleaners provide a deeper, more thorough clean than standard DIY cleaning — helping you get your security deposit back or leaving the property ready for the next tenant.

Q: How long does a move-out cleaning take?
A: It depends on the size and condition of the home. Most cleanings take 2–6 hours. Larger properties or deep cleans may take longer.

Q: How far in advance should I schedule move-in or move-out cleaning?
A: We recommend booking 1–2 weeks before your moving date to secure your preferred time slot.

Pricing & Booking

Q: How much does move-out cleaning cost?
A: Prices vary based on home size and condition. A one-bedroom apartment may cost less, while a large house with add-ons may cost more. Call for a free estimate.

Q: Do you charge by the hour or by the job?
A: Most move-out/move-in cleanings are quoted as flat-rate packages based on home size, though hourly rates may apply for special requests.

Q: Is there an extra charge for heavily soiled homes?
A: Yes, heavily soiled or neglected properties may require more time and incur an additional fee.

Q: Do you offer same-day or last-minute cleaning?
A: In some cases, yes! Same-day or next-day services are available depending on our schedule.

Q: Do you require a deposit to book?
A: Some bookings may require a small deposit, especially during busy moving seasons.

Supplies & Process

Q: Do you bring your own cleaning supplies and equipment?
A: Yes, our team brings all the necessary eco-friendly cleaning products and professional tools.

Q: Do you use eco-friendly products?
A: Yes, we use safe, environmentally friendly products whenever possible.

Q: Can you clean appliances like ovens and refrigerators?
A: Absolutely! Appliance deep cleaning is one of our most requested add-ons.

Q: Do you clean carpets or offer steam cleaning?
A: Carpet cleaning may be available as an add-on service — ask when booking.

Q: Do you clean windows during move-out cleaning?
A: We clean interior windows and sills. Exterior windows may be available as an additional service.

Service Areas & Property Types

Q: Do you provide move-out cleaning for apartments and condos?
A: Yes! We service apartments, condos, houses, and rental properties.

Q: Do landlords or property managers hire you for turnover cleanings?
A: Yes, many landlords and property managers use our services to prepare units for new tenants.

Q: Do you serve Oak Lawn and surrounding areas?
A: Yes — we serve Chicago (60619), Westchester, Palos Heights, Oak Lawn, Countryside, and nearby areas.

Q: Can I schedule recurring cleaning after move-in?
A: Yes! Many clients book ongoing residential cleaning after their move to keep their home fresh.

Q: Do you clean vacant homes before staging or selling?
A: Yes, we also offer pre-sale deep cleaning to prepare properties for real estate showings.